What is your turn-around time?

Turn-around times vary from project to project. Most jobs will be completed in 5 business days or less.

What file types do you accept for printing?

A pdf is preferred, but we can also accept files native to the application that they were created in, such as Adobe InDesign. Be sure to include all linked graphics/images and fonts.

Are my images at the correct resolution for printing?
Raster graphics such as TIF and JPEG files must have a minimum resolution of 300 dpi (dots per inch). Images with a resolution less than 300 dpi will reproduce poorly on press (the image will look fuzzy and/or pixilated). If you took your images from a website on the internet, there is a 90% chance that they will not be at a high enough resolution for printing (unless the images came from a stock photography house and are designated high resolution).
The internet displays images at 72 dpi, so that the images appear quickly over an internet connection, but under no circumstances should they be used for printing.

Does my job have a "bleed"?

if any ink touches the edge of your finished piece then yes, your card has a bleed.

What is a "bleed"?

Printing Presses cannot print right to the edge of a sheet of paper. To create that effect, we must use a press sheet which is larger than the document size and print beyond the edge of the document size (by 1/8"), then cut the paper down to the finished document size.
It is the designer's responsibility to set the bleed correctly. For example, when setting up a 6"x4" postcard you should begin your job at 6.25 x 4.25 or be sure to include a .125" bleed on all sides of your document when creating your file. By extending the image past the cut mark, the cutter blade cuts through ink, rather than trying to cut exactly on a line, which is impossible.

What are RGB and CMYK color modes?

Most graphics software programs give you the choice to work in either RGB or CMYK color mode. Scanners and digital cameras create images and computer monitors display images using combinations of just three colors: Red, Green and Blue (RGB). These are the primary colors of light, which computer monitors use to display images on your screen.

Offset printing presses print full color pictures and images using a different set of colors, the primary colors of pigment: Cyan (blue), Magenta (red), Yellow and Black (CMYK). This is "4-color process" or "full-color" printing that comprises the majority of magazines and marketing materials you see every day.

If you have not created your digital layout or design using CYMK color space to begin with, at some point your RGB file must be translated to CMYK in order to print it on a printing press and the colors may shift.

Can I order something that is not listed in your products section?

Yes. Please fill out a quote request form and we will be happy to provide you with a price quote.

Will I see a proof of my job before it prints?

You will be provided with an on-screen proof of your job before it prints unless you specify that it is color critical. In that case, a color proof will be provided.

Do you guarantee color matching?

Without a color proof we cannot match or guarantee any colors due to different calibrations on each individual monitor and printer. All hard copy proofs must be signed and returned to us in order for us to match the approved artwork.